Boxed and Burlap (Delavan, WI) Review

4.0* (out of 5)

Food: 5*

Atmosphere: 5*

Value: 4*

Service: 2*

07/30/2023 Boxed and Burlap

We stopped here for brunch after Mass with our friends from Lake Geneva before heading home Sunday morning. I really liked the unique modern decor, friendly service, coffee and food (see pictures)! The Art Class area was another very unique and quality aspect to the building (see attached video).

The coffee was delivered in a timely manner and was great…this is a great place to stop and relax with your morning caffeine fix. The food delivery (slow, at the counter with a confusing tag identifying whose it was and the order wasn’t complete) was the reason for the 2* rating in Service. They really need to get this figured out if they want to be successful, as there was a waiting line of clearly frustrated customers trying to figure out which was theirs, when the order might be coming, etc. If you don’t want to deal with that frustration, just stick with the coffee and pastries in the display case.

For our lunch, my wife ordered the Mediterranean Salad with Chicken (see picture) and I went with the Cilantro Lime Mango Salad (see picture). Both of these tasted fantastic – I really liked the Cilantro Lime Mango Salad and the warm tortilla on the side was a great complement! Our friend ordered the Turkey Club (see picture) and really liked it also. His came out much earlier than the rest of the order without a person’s name on the slip…so we believe he picked up someone else’s sandwich as another was delivered later and sat on the counter unclaimed for quite some time.

This is a top-notch place for coffee and the food options are unique and delicious. Be forewarned though that the counter food delivery is slow, confusing and frustrating. Once they get this fixed, this place will compete with top coffee and sandwich shops in much larger cities.

If you found this review helpful, please show your appreciation with a Like or a Follow.