Food: 4*
Atmosphere: 4*
Value: 3*
Service: 3*
We were excited to try out this place after watching it being built and reading the announcement in the newspaper.
Atmosphere: While the exterior looks and atmosphere inside the new building were impressive, there is room for improvement on the food and service, which to me means the value isn’t that great. The lighting was also a lesson in contrasts…while it was rather dark at our table to read the menu – there were also lights above some adjacent booths near the window that were very bright, to the point where it seemed that headlights from cars in the parking lot were shining in our eyes. You will see this in the posted pictures…rather dark for the photo, yet also harsh shadows from the adjacent booth lighting.
We started with a round of drinks. I had read about the 4 wine samples for $10 offer in the paper, so told the waiter I saw the 4 for $10 wine and wanted it. While I gave him an out in case it wasn’t available at the table, asking “unless it is only available in the front” – he quickly responded that they offer wine flights and they are available in the front or at the table. The flight seemed to be a great value, so my wife and one of our friends also ordered one. Buyer Beware: we were with another couple, so I didn’t review our receipt until returning home and was surprised to see that we were charged $20-$22 for each flight.
Food: For our main meal, I ordered the Gnocchi Bolo (see picture), my wife ordered the Surf & Turf with pork & shrimp (see picture) and our friends ordered the Trio Medallions (see picture) and Blackened Ahi Tuna (see picture). The manager later came by to apologize that the Gnocchi Bolo was only supposed to be a lunch menu item (we were there for dinner), but since the waiter didn’t tell me they were preparing it as ordered, but it was causing a delay for our order.
The Gnocchi Bolo tasted delicious and was probably the favorite of the dishes we enjoyed. The pork was a little dry / overcooked in the Surf & Turf. The asparagus was a little stalky at the ends and while the steaks were good with the Trio Medallions, they weren’t in the top category of steaks we’ve enjoyed.
Service: While our waiter was very friendly and seemed knowledgeable about the restaurant and menu, we were left disappointed. One of the wine flights for our table that was ordered at the same time as another was not delivered at the same time. After at least 10 minutes had passed, we finally asked about it and it still took another 10 minutes for delivery. Empty glasses and dirty plates were piling up on our table prior to the food delivery. After moving them to the front edge of the table for them to be taken away and that not working…I finally asked the waiter to take them away on a later stop. Lastly, one of our friends ordered soup and when it had still not been delivered after we were half done with our meal, we finally asked about it and it was then delivered.
Bottom Line: The food and service clearly did not meet my expectations nor reflect a good value for your money – possibly a result of it being their first week. I will have to see whether we return at a later date to see if things have improved. Given our experience with the wine flights described above, a follow up call to the manager on duty that night and receiving absolutely no offer to make things right (“sorry that you mis-understood that…”), I’m not sure that we will return.
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