Pots and Shots (West Des Moines, IA) Review

2.33* (out of 5)

Food: n/a

Atmosphere: 4*

Value: 2*

Service: 1*

02/04/2023 Pots and Shots

We have recommended this place and brought other couples for their first experience here on numerous occasions (several of whom brought other friends later after enjoying the stop). We had always enjoyed the unique cocktails and atmosphere – and even though they were pricey, justified it since we only were having one.

Last night started the same, in that we were heading home from my wife’s work holiday party (appetizers and 2 drink tickets), so suggested to 2 other ladies to join us at Pots and Shots. My wife was disappointed with the new drink menu – as she had a favorite that contained cilantro from our earlier visits that was no longer available, so she ordered something else. I was driving, so ordered one tap beer and passed on a refill.

That is when things got weird. Another lady at our table was at the bar and was told that they would not serve her any more alcohol. That is their choice and responsibility as a business serving alcohol, so I understand. However, what happened next was what was the most confusing.

Another lady at our table ordered a glass of wine and when my wife was going to order another drink, we were told that no one at the table would be served any more alcohol. This other lady went to talk with the manager one-on-one to explain that I was driving and understand why others at the table couldn’t have any more drinks. She never really received a clear answer beyond fear that someone might trip and fall on the way out of the business, even if I was driving.

Clearly a disappointing close to our evening and unfortunate first visit for our new friend from downtown (who didn’t even want to finish her wine). I still left a 15% tip, as it wasn’t the server’s fault – but clearly left disappointed after this most recent visit.

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