The Other Place (Clive, IA) Review

4.0* (out of 5)

Food: 4*

Atmosphere: 4*

Value: 4*

Service: 4*

03/25/2024 The Other Place (515) 225-9494

After vowing to never return to this restaurant following a terrible experience in early 2021 during COVID (see original review below), we decided to give it another try and sample their Monday Burgers & Brews special. They also had a Happy Hour from 3-6 that I found on HappyHourDesMoines.com, so thought this would be a great Monday stop for dinner with family visiting from out of town.

Clearly, this visit was MUCH better than the last one and I found it to be an overall solid pub experience. Nothing stood out as extremely good (other than possibly the onion rings), but everything was well above-average.

My wife ordered the Kansas Rancher burger with Onion Rings (see picture), my Dad ordered the House Special pizza (see picture) and I ordered the South Philly burger (see picture). As mentioned earlier, we all agreed that the Onion Rings were the highlight of our meals – crispy and full of flavor. The pizza was also very good and while the toasted brioche bun and toppings were great on the South Philly, I was disappointed with the hamburger patty. The appearance was poor (looked like it was literally cut off the end of a hamburger tube and thrown on the grill), there was little flavor and it was over-cooked (our server asked how I wanted it prepared and I ordered medium-rare, but it came medium to medium-well).

A solid local pub with above average food and service.

01/2021

Believe this is the first 2* rating that I’ve given and unfortunately the lady serving at the bar deserved it. Stopped here for dinner with my wife and adult son tonight.

We were told that the wait would be about 20 minutes, so I asked if I could buy a beer at the bar and drink it by the door while waiting – to which she said yes. We walked to the other side of the bar area and found a small table without a COVID / social distancing sign, so thought we would just stand there and drink.

The male bartender immediately stopped to tell us that there were only 2 stools, so he couldn’t server us as a group of 3. Therefore I told my wife and son to sit there and I would go back to the front door area and drink a beer there while waiting. I walked around to the front door side of the bar again to order my beer…but not before the male bartender ‘tattled’ to the female that she shouldn’t serve me because we were a group of 3. I explained that I was going to drink my beer on my own, so she served me.

Then, my wife and son were told that they couldn’t sit at that small bar table after all, as they wanted to seat restaurant patrons there – so they came over to join me by the front door. When my wife went up to order the same beer I was drinking, the female bartender was very rude, wouldn’t serve her and said I wasn’t allowed to drink by the front door.

I have no idea what the actual rule was, after being told two different things…but after the way she treated my wife, we removed our names from the waiting list and immediately left the restaurant. The waiting list at Jethro’s up the street was similar, we were able to have a beer in peace while waiting and the food was great.

I was looking forward to trying their food, but unfortunately after this experience we probably won’t return and wouldn’t recommend this restaurant until they figure out what their COVID rules are and begin to treat their customers with respect.

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Photos copyright: happyhourdesmoines.com & thefoodanddrinkguy.com